Payment Policy
All transactions are to be completed through the platform via the selected payment methods. The marketplace owner is not liable for any fraudulent transactions completed outside this platform.
Payment or rental security for amounts exceeding $100 is to be done via credit card.
All customers are liable to deductions in rental security in case of any damages or late returns.
Delivery Policy
Customers are responsible for inspecting the dress upon delivery and stating any damages or issues beforehand. Inability to do so can make them answerable to any unstated damages.
For faster delivery, we recommend customers within the same city to opt for the self-pickup option.
In case of any delays in the delivery, the rental period will be postponed.
Customers are free to extend the rental period post delivery.
Refund Policy
At the end of the rental period, 100% rental security will be returned to the customer on the following conditions:
The dress has no stains, tears, signs of overstretching or any other type of damage
There are no delays in return
In case of any damages or late return, a reimbursement will be deducted from the rental security.